Zelle®
Paying back a friend, splitting the cost of dinner, or sending money to family? Zelle® makes it easy to send and receive money directly between eligible U.S. bank accounts, typically within minutes.¹
With Zelle® in the Pentucket Bank Mobile App, you can move money to people you know and trust using just their U.S. mobile number or email address. No need to exchange account numbers.
Fast
Send money directly to people you trust, typically within minutes.¹
Safe
Access Zelle® through the Pentucket Bank Mobile App, with the security features you already rely on.
Easy
All you need is your recipient's enrolled U.S. mobile number or email address.
Getting Started with Zelle®
Ready to send money? Getting started is simple.
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Open the Pentucket Bank Mobile App. Sign in using your existing Online Banking credentials.
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Find Zelle®. Navigate to the payments section and select Zelle®.
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Enroll. Follow the prompts to enroll an eligible U.S. mobile number or email address.
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Start sending and receiving. You're ready to send money to friends, family, and others you trust.
Take Your Banking with You
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Zelle® FAQs
What is Zelle®?
Zelle® is a convenient way to send and receive money directly between eligible U.S. bank accounts. Payments to enrolled recipients typically arrive within minutes.¹
Who can I send money to?
You can send money to friends, family, and other people you know and trust who have an eligible U.S. bank account. Always verify the recipient's information before sending.
How do I send money?
Open Zelle® in your mobile banking app, select a trusted recipient or enter their enrolled U.S. mobile number or email address, enter the payment amount, and carefully review the details before confirming.
How do I receive money?
Enroll your eligible U.S. mobile number or email address with Zelle®. Once enrolled, share that information with someone you trust who wants to send you money.
Can I cancel a payment?
Payments to enrolled recipients generally cannot be canceled. Some payments to recipients who have not yet enrolled may be eligible for cancellation. Carefully review every payment before sending.
Can I use Zelle® to pay someone I don't know?
Zelle® is intended for payments to people you know and trust. Avoid using it to purchase merchandise from unfamiliar sellers. Authorized payments generally do not have purchase protection.
Can I use Zelle® internationally?
No. Both the sender and recipient must have eligible U.S. bank accounts.
What if my email address or mobile number is already enrolled at another bank?
You may be able to transfer your enrollment to Pentucket Bank by following the prompts in your banking app.
Does Zelle® charge a fee?
Please refer to Pentucket Bank's current account disclosures and fee schedule for applicable fees.
What if I need assistance?
Contact the Pentucket Bank Service Center at 855.303.9716.
Important Information
¹ Transactions between enrolled users typically occur in minutes. Both sender and recipient must have eligible U.S. checking or savings accounts.
Only send money to people you know and trust. Authorized payments may not be recoverable.
Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
Additional bank-specific disclosures and approved Zelle® marketing language should be inserted following Compliance review.