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System Alerts

This page has important information on scheduled maintenance and downtime affecting  Online Banking and Mobile App. Check back often for the latest information.

CURRENT STATUS:  No downtime detected.

 
Upcoming Scheduled Maintenance: 
Sundays, bi-weekly, 12:30AM-4:30AM
Online Banking, Business Banking and Mobile Apps may be unavailable intermittently during the bi-weekly routine maintenance window on the following dates:*

Jan 17 Jan 31 Feb 14 Feb 28 Mar 14
Mar 28 Apr 11 Apr 25 May 9 May 23
Jun 6 Jun 20 Jul 11 Jul 25 Aug 15
Aug 29 Sep 12 Sep 26 Oct 10 Oct 24
Nov 7



*Maintenance dates and times are subject to change. Please check back often for the latest updates.

Past Alerts:
January 8, 8:00AM-9:30AM
Unexpected service interruptions impacted Online Banking, Business Banking and Mobile Apps. 
 
December 15 - December 23
Bill Pay was unavailable on the Mobile App for customers using an iPhone with the latest iOS software update (14.3). The issue has been resolved in the latest version of the iPhone Mobile App. If you are still experiencing issues go to the app store on your mobile device, search for "Pentucket Bank Mobile Banking", and confirm you have version 6.5.5.42 installed.
 
Sunday, December 13, 1:00AM-5:00AM
Money Management was unavailable within Online Banking and Mobile App during the maintenance window.

Saturday, December 5, 12:00AM-6:00AM
Online Banking, Business Banking and Mobile Apps were unavailable intermittently for scheduled maintenance. Most service interruptions lasted less than a minute.
 
Friday, December 4, 12:56AM-2:21AM
Unexpected intermittent service interruptions impacted Online Banking, Business Banking and Mobile Apps.